I had my Essential PH1 phone on pre-order and I was notified today that it shipped. Also included (in the same email no less), was that the phone is currently not compatible with the Verizon network. This phone was marketed as unlocked and compatible with all major US carriers. This announcement — bundled with a shipment email — is dodgy at best. What’s going on Essential?
Congrats! Your order is now on the way, and you’ll be one of the first to have the product in your hands. Essential Phone is ready to operate on Sprint, T-Mobile, and AT&T. However, the Essential Phone is not currently compatible with Verizon. We are actively working with Verizon to resolve this and hope to have good news in the coming days. If you want to be notified when Essential Phone is compatible with Verizon, sign up here. The tracking number for your order is XXXXXXX. Please allow some time for the shipment status to update. If you ordered both a phone and a camera, you will get two separate shipment confirmation emails, but note they will share the same tracking number. Thank you for your order and enjoy your new Essential product!